How to Purchase

ITEMS CAN BE PURCHASED IN ONE OF THREE WAYS

  • Please note this option does require payment upfront. Unfortunately, there is no easy way to get around this (the website can't process an order without payment). If you would prefer to make payment once the item is completed and ready to ship please see "Option 2" below (pre-order by email).
  • To view all made to order items please visit my pre-order collection page by CLICKING HERE
  • Once on this page you can purchase any of my products in any of the available finishes.
  • Once purchased I’ll create the item and ship it to you within the specified time-frame (typically between six and ten weeks). Current estimated delivery times are shown at the top of this page.
  • Please note the following:
  1. This option does require full payment at checkout, however orders can be cancelled and fully refunded anytime prior to shipment (with just a couple of rare exceptions which would be discussed and mutually agreed upon). If you wish to cancel an order please email me at robert@lehays.com as soon as possible.
  2. Once an order has been placed you’ll receive an email confirming your purchase. In addition to this email I’ll personally send another one within three days confirming delivery time along with any other details that may need to be talked about (i.e. any cancellation issues, delivery requirements, etc).
  3. Once the item(s) have been completed and ready to ship you’ll receive an email with tracking information. Items will be shipped via USPS or UPS (typically USPS for smaller packages and UPS for larger packages).
  • When placing an order in this way I typically don’t require payment or a deposit upfront (except for some “larger” orders in which I may request a deposit).
  • All products available to order can be viewed on my pre-order collection page by CLICKING HERE
  • To place an order please email me at robert@lehays.com (or you can use the contact form by CLICKING HERE) and provide me with the following three items:
  1. The item description
  2. The finish (color) you would like
  3. Your shipping address
  • Once I have the above information I'll email you a confirmation. If you don't receive an email back within three days please contact me.
  • Once the item is completed and ready to ship I’ll email you an invoice which you can pay online with a credit card or PayPal, or if you prefer you can mail a check (make checks payable to Robert LeHay and mail to 161 Station Road, Embden, ME 04958).
  • Once the item is completed and payment received I’ll package the item and get it shipped within three business days. Items will be shipped via USPS or UPS (typically USPS for smaller packages and UPS for larger packages).
  • When I make boxes & carriers to fulfill orders I typically make several extras (since I never know how many I’ll break along the way). These extra items will be listed on my In Stock collection page which can be viewed by CLICKING HERE
  • New items are typically listed every six to eight weeks. To be notified when new items are added please be certain to sign up for my newsletter and follow me on my Facebook and Instagram pages.
  • Once purchased these items will ship within two business days, an email will be sent with tracking information. Items will be shipped via USPS or UPS (typically USPS for smaller packages and UPS for larger packages).